View Our Website View All Jobs

Client Success Manager - SaaS Company

YouVisit is an immersive technology company powered by Aria, the leading enterprise platform that enables brands and organizations to engage and convert audiences through interactive 360° experiences.

YouVisit combines the power of Aria with an award-winning production studio to drive measurable results for over 800 clients across mobile, desktop, Virtual and Augmented Reality. We work with some of the biggest brand names in the world such as Cisco, Deloitte, Harvard University and countless others. 

We are expanding our highly energetic and dedicated Client Success team responsible for managing and growing the relationships with our clients. Successful Client Success Managers will work diligently with our clients to ensure they get the strongest results from our platform while strengthening and broadening the relationship. If you are passionate about delivering exceptional service and are ready to work on a team of individuals that share the same vision, then we want you on our customer-loving, dedicated, and extremely hard-working team.

Here are a few examples of the work you’ll perform: 

  • Establish and nurture relationships with some of the world’s top brands across education, corporate sales and hotels to help them drive measurable business results
  • Become an expert on groundbreaking technologies such as Virtual Reality and Augmented Reality and be able to articulate clearly how these technologies will impact our clients’ business 
  • Train clients on YouVisit's Aria Platform and provide best-practices on how they can maximize results from their sales and marketing campaigns 
  • Maintain a high retention rate by acting as a resource to our clients and help them drive their ROI
  • Identify expansion opportunities by understanding clients' business challenges and providing suggestions on how the Aria platform can help them achieve their goals
  • Influence YouVisit's product roadmap and features by participating in product office hours and bringing fresh ideas that solve various  clients’ challenges 
  • Collaborate with teammates to upgrade clients to the latest version of the platform 
  • Embrace established processes, yet you must challenge those processes if we you have a better way to serve our clients   

To be successful in this role you must:  

Have A Growth-Mindset: 

At YouVisit we're always pushing the boundaries of what's possible through new technologies and new storytelling methods. As a client success manager on our team you must have a passion for constantly learning about our clients' business challenges, the market they operate in, best marketing campaigns and all things media and technology related  

Be Resourceful: 

Working with VR and AR requires us to constantly evolve our processes, become infinite learners  and always suggest recommendations to the way we do things. As a result, we are looking for teammates that will challenge the norm and collaborate with various teams in order to persevere when faced with difficult problems 

Communicate Persuasively:

Our clients operate in various markets, so the Client Success Manager must consistently listen to the client’s challenges,  internalize the information and suggest recommendations for solving those challenges. Further you must articulate difficult concepts succinctly and communicate diplomatically if problems arise during a particular project  

Have great organizational skills: 

You must be able to manage at least 50 clients and be able to provide outstanding support to the full book of clients

YouVisit is an equal opportunity employer.


Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.